Please try the directions below if you're having difficulty loading one of our Disney sites:

• Chrome
• Firefox
• Safari
• Internet Explorer 9 and up

Chrome

1. Click the menu (three dot icon) in the top right corner
2. Click "More Tools", then select "Clear Browsing Data..."
3. From the "Time Range" drop down, select "All time"
4. Make sure "Cached images and files" is checked, then click "Clear data"
5. Close and relaunch your browser to complete the process

Firefox

1. Click the menu (three bar icon) in the top right corner
2. Click "Options", then select "Privacy & Security"
3. Under Cookies and Site Data, click the "Clear Data…" button
4. Make sure "Cached Web Content" is checked, then click "Clear" 
5. When prompted, click "Clear Now" to confirm 
6. Close and relaunch your browser to complete the process

Safari

1. Select "Safari", then "Preferences"
2. Click "Advanced"
3. Click the check box next to "Show develop menu in menu bar"
4. Now select "Develop" from the top of the screen, then "Empty Caches"
5. Close your browser and open it again to complete the process

Internet Explorer 9 and up

1. Select "Internet Options" from the Gear menu in the top right corner of the screen
2. Click the "General" tab
3. Select "Delete" in the Browsing History section
4. Make sure that "Preserve Favorites Website Data" is NOT checked
5. Select "Temporary Internet Files" in the "Delete Browsing History" window
6. Select "Delete"
7. You'll see the following message at the bottom of your screen once the cache has been successfully cleared
8. Close your browser and open it again to complete the process