Please try the directions below if you're having difficulty loading one of our Disney sites:

• Internet Explorer 9 and up
• Chrome
• Firefox
• Safari

Internet Explorer 9 and up

1. Select "Internet Options" from the Gear menu in the top right corner of the screen
2. Click the "General" tab
3. Select "Delete" in the Browsing History section
4. Make sure that "Preserve Favorites Website Data" is NOT checked
5. Select "Temporary Internet Files" in the "Delete Browsing History" window
6. Select "Delete"
7. You'll see the following message at the bottom of your screen once the cache has been successfully cleared
8. Close your browser and open it again to complete the process

Chrome

1. Click the three bar icon in the top right corner of the screen
2. Hover over "More Tools", then select "Clear Browsing Data..."
3. Under "Time Period To Clear", choose the "beginning of time"
4. Make sure that "Cached images and files" is checked, then click "Clear browsing data"
5. Close your browser and open it again to complete the process

Firefox

1. Click the 3 bar icon in the top right corner of the screen
2. Select "Preferences"
3. Choose "Advanced"
4. Select "Network"
5. Under Cached Web Content, choose "Clear Now"
6. Close your browser and open it again to complete the process

Safari

1. Select "Safari", then "Preferences"
2. Click "Advanced"
3. Click the check box next to "Show develop menu in menu bar"
4. Now select "Develop" from the top of the screen, then "Empty Caches"
5. Close your browser and open it again to complete the process