Please try the directions below if you're having difficulty loading one of our Disney sites:
Internet Explorer 9 and up
- Select "Internet Options" from the Gear menu in the top right corner of the screen
- Click the "General" tab
- Select "Delete" in the Browsing History section
- Make sure that "Preserve Favorites Website Data" is NOT checked
- Select "Temporary Internet Files" in the "Delete Browsing History" window
- Select "Delete"
- You'll see the following message at the bottom of your screen once the cache has been successfully cleared
- Close your browser and open it again to complete the process
Chrome
- Click the three bar icon in the top right corner of the screen
- Hover over "More Tools", then select "Clear Browsing Data..."
- Under "Time Period To Clear", choose the "beginning of time"
- Make sure that "Cached images and files" is checked, then click "Clear browsing data"
- Close your browser and open it again to complete the process
Firefox
- Click the 3 bar icon in the top right corner of the screen
- Select "Preferences"
- Choose "Advanced"
- Select "Network"
- Under Cached Web Content, choose "Clear Now"
- Close your browser and open it again to complete the process
Safari
- Select "Safari", then "Preferences"
- Click "Advanced"
- Click the check box next to "Show develop menu in menu bar"
- Now select "Develop" from the top of the screen, then "Empty Caches"
- Close your browser and open it again to complete the process