If you’re experiencing an issue using DisneyLife.ph, there are some steps we’d advise you try. These may resolve any issues you’re having.

Please try the steps listed below.

Clear your browser's cache history and cookies

You can do this by clearing your web browser’s history. Ensure you remove all stored history. Once you’ve done this, restart your web browser.

Update your web browser

You can ensure your web browser is updated by going to your web browser’s Settings. You can normally access this via your web browser menu.

Restart your browser

Ensure you close all web browser tabs and windows completely. Then re-open your web browser.

Restart your device

Switch off the device completely. Once it has been shut down safely, switch it on again.
Restarting devices is often the simplest way to fix issues.

Restart your internet connection

If you are connected to W-Fi, turn off your internet router. Once it has been shut down, turn it on again.