Your PIN is a 4-digit security number that controls who can use the account holder’s profile. You can set up a PIN when you create your first profile. Or you can add it later on – it’s up to you!
Want to know more about using your profile? Check out What can I do with my profile?
Choose the option that is most convenient to you
We are available for live support from seven days a week
We are open for live support 7 days a week from 9am to 9pm, and on Tuesdays from 8am - 9pm.
We retain all information linked to your contact in order to identify service improvements. This chat service is provided by Zendesk on behalf of The Walt Disney Company Limited, 3 Queen Caroline Street, London. For more information about how your information is used and kept secure, and your rights, please read Disney’s Privacy Policy or visit our Help Pages.
Enter the full name of your device below
Congrats, your device is compatible! Please make sure your device is running or later
Yes, I already subscribed via
