DisneyLife is a monthly subscription so when you join, you’ll need to confirm a payment method. This is so you can be billed each month after your free trial period.
If you’re having issues confirming your payment information via Apple iTunes or Google Play, you’ll need to check the payment information you have associated with your Apple ID or Google Play account respectively.
Go here: How do I change my payment details? to find out how to update and check your payment details.
Here are some things to look out for:
- Has your card expired?
- Are you card details listed correctly?
- Have you recently moved addresses or updated your bank details?
- Is your billing address based in the Philippines?