The Walt Disney Company is committed to providing the best quality and experience for all our fans. As such, we strive to stay informed on and adhere to best practices and standards in web and app accessibility (including the Web Content Accessibility Guidelines 2.0).
If you are having difficulty using our websites/apps, or have accessibility-related questions or feedback, you can contact us here:
Attn: Karen van Kirk, Sr. Vice President, Customer Service
Email: closedcaptioning@disneyplus.com
Phone: 888-626-1150
Address: 1211 Avenue of the Americas, New York, NY, 10036
To help us assist you better, please detail your issue or concern by providing the following information:
- Website or application where you had an issue
- Description of the issue
- Your name and contact information including mailing address, email, and phone number
