As soon as your order has left our warehouse, you'll receive a shipping email with a link to track your parcel. Your shipping email will note which items are being dispatched within the same order, so you may receive multiple emails. This will also be the case if you order a Disney Partner Product (custom tees/hoodies/mugs).
Disney Partner Products are shipped directly from our vendor as opposed to from our warehouse, so won’t arrive in the same box as the rest of your order. These items can take up to 10 working days to arrive, and you’ll receive a shipping confirmation email with details on how to track these items. Custom tees/hoodies/mugs are shipped by Royal Mail, and you can track them here.
If you still have questions about a missing item, please get in touch.