If you've chosen to receive your tickets by post, they may not arrive until 48 hours before your performance. If you’ve still not received your tickets by this date, please get in touch so we can help you.
For box office collections, please collect your tickets in person at the venue's ticket office up to 30 minutes prior to the event. This is the same address where the event will take place. Please note that some venues do not generate the tickets earlier than the date of the event.
In order to pick up your tickets, you may be required to present:
- A valid photo ID, driver's license or passport.
- The credit card you used to purchase the tickets.
- Your booking reference number.