If any tickets become lost, it might be possible to supply a replacement ticket as long as you are able to confirm specifically which ticket is lost.
To assist this, before you hand out any tickets we would recommend that you note down which seat number you are giving to each members of your group.
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We are open for live support 7 days a week from 9am to 9pm, and on Tuesdays from 8am - 9pm.
We retain all information linked to your contact in order to identify service improvements. This chat service is provided by Zendesk on behalf of The Walt Disney Company Limited, 3 Queen Caroline Street, London. For more information about how your information is used and kept secure, and your rights, please read Disney’s Privacy Policy or visit our Help Pages.
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