You can make changes to your reservation prior to your payment due date. Once payment has been taken we don’t offer refunds or exchanges.
If you need to add additional seats to a booking (after payment) we will try and accommodate extra seats as close to your group as possible, based on availability, however we cannot guarantee the same rate.
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We are open for live support 7 days a week from 8am to 8pm.
We retain all information linked to your contact in order to identify service improvements. This chat service is provided by Zendesk on behalf of The Walt Disney Company Limited, 3 Queen Caroline Street, London. For more information about how your information is used and kept secure, and your rights, please read Disney’s Privacy Policy or visit our Help Pages.
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