You can now print your returns label at select Hermes Parcel Shops, and can find your local one here. Use this method if you’re returning DVDs or Blu-Rays.
When you're at the Parcel Shop, select the returns icon from the screen, and select Disney Store from the retailer list.
You'll be asked to enter your reference number, which will be your shopDisney order number. If you like, you can enter an email address for a receipt and tracking details. This isn't compulsory but we do recommend it!
Once the label has printed, attach it to your parcel and hand over to a member of staff.
Please note, if you're returning an item as part of a 3 for 2 promotion, you'll need to return all three items to receive your refund.
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