What’s the deadline for entries?
Photos must be submitted at least one month prior to the start of your child’s birthday month. For example, if your child is celebrating a June birthday, their photo should be submitted by midday on 1st May.
How can my child be featured on the channel?
Birthday photos are selected at random. Upload your photo, and we’ll send you a confirmation email within an hour of receipt (this email will come from firstname.lastname@example.org). We’ll let you know when the photo has been moderated, and if your child’s photo has been selected, we’ll be in touch again. Sorry, if you’ve not heard from us 2 weeks in advance of your child’s birthday, your submission hasn’t been successful and your photo won’t be shown.
There’s something wrong with my photo, name, month or age. How do I change this?
We can only change the name and age for your photo. If there’s anything else that needs to be changed, we’ll have to delete your photo and you’ll need to resubmit.
Why is my child’s birthday month greyed out on the upload form?
This means we’re no longer accepting submissions for that month as the deadline has passed.
Why can’t I log in or register?
Please get in touch with email@example.com for any log in or registration queries.
Why can’t I submit my photo from my mobile phone?
Most smartphones will have this functionality, but if you’re having challenges try using a desktop computer instead.
I have twins, triplets etc. Can I submit one photo?
Yes, we can accept one photo for twins and triplets.