We want you to be happy with your Disney purchase, but understand if you need to return items to us.
There’s a number of options available if you want to return your order:
- With the label included in your parcel
- Through the Hermes portal
- Via in-store printing (choose this if you need to return a DVD or Blu-Ray)
- By post (choose this if you’re returning from outside the UK)
- At a Disney Store
For further information on these return methods, please click the above links.
Purchases made Online and in Store from 1st November can be returned until 25th January 2019.