How do I make a return by post?
Please include your name, order number and contact details along with the returns form located online in your returned parcel, and send it to the following address:
The Disney Store,
Postage and packing for change of mind returns will not be refunded and goods should be returned in resalable condition.
If you need to return a DVD/Blu-Ray, please get in touch for further help.
Most of our orders can be returned through our returns portal for free, and you can find out how to do this here.
If you still have questions, please get in touch with us.