Can you help me with my gift card (UK)?
Gift cards can only be used in our Stores, including Pop-Ups. They can't be used Online or in concessions.
Gift cards purchased at a Disney Store can only be used in a Disney Store in that market, eg, if you buy a gift card in the UK, it can only be redeemed in UK Stores. Disney Store gift cards aren't valid for use in Disney Parks or on disneystore.com, and we can't swap currency for any gift cards. Our Stores don't accept gift cards issued at Disney Parks, or Stores outside of the UK.
There's no expiration date to your gift card, so this can be used at any time.
A minimum balance of £5 is pre-loaded to your gift card, with a maximum value of £1,000.
You can use gift cards to purchase any item, including park tickets.
If you need to check the balance of your gift card, or it's been lost or stolen, please click one of the below icons to get in touch.
Our Stores no longer sell gift vouchers, however if you've got a voucher and it's expired, we can renew this for you for a three month period. So we can do this, please send the voucher to Disney Store Guest Services, Mail Code 2922, 3 Queen Caroline Street, London W6 9PE. Please obtain proof of postage, as we aren't liable for any items until they've arrived with us. If you can include your name and address within the envelope, we'll renew the voucher and send it back to you.
Sorry, our Stores don't accept Love to Shop vouchers.
Click here to see full Ts and Cs of Disney Store Gift Cards.