All of us at shopDisney.co.uk are working hard to ensure you receive the best possible service. At this unprecedented time there may be some disruption to your order that is outside of our control as our delivery partners experience delays. Once you’ve placed an order we’ll keep you updated on the progress of your delivery so keep an eye out for emails from us. Thank you for your patience and understanding.
For further updates on deliveries, Stores and products, please visit our News and Announcements pages.
If your delivery address is in the UK and you've provided a valid email address and phone number, our carrier will send you a text message and email on the day of your delivery with an allocated two hour delivery window. This service is available for both standard and express delivery.
Your two hour delivery window will be allocated in rounded hours e.g. 08:00am-10:00am, 09:00am-11:00am up until 8pm. If you’re not available to receive your delivery, and the carrier is unable to leave with neighbours or around your property, you'll receive a digital calling card so please check your inbox and junk folders. Delivery will then be re-attempted and a new two hour delivery window allocated. The carrier may re attempt delivery that same day if doing multiple rounds in your area.