*All of us at shopDisney.co.uk are working hard to ensure you receive the best possible service during this busy time. Due to a high volume of orders, we may need to amend our usual delivery time frames - please refer to the estimated delivery date on the order confirmation page. Once your order is on its way you'll receive delivery tracking information, so keep an eye out for emails from us. Thank you for your understanding.*
If your delivery address is in the UK and you've provided a valid email address and phone number, our carrier will send you a text message and email on the day of your delivery with an allocated two hour delivery window. This service is available for both standard and express delivery.
Your two hour delivery window will be allocated in rounded hours e.g. 08:00am-10:00am, 09:00am-11:00am up until 8pm. If you’re not available to receive your delivery, and the carrier is unable to leave with neighbours or around your property, you'll receive a digital calling card so please check your inbox and junk folders. Delivery will then be re-attempted and a new two hour delivery window allocated. The carrier may re attempt delivery that same day if doing multiple rounds in your area.