You’ve taken payment twice.
If you’ve paid by credit or debit card, you’ll only be charged once your order has left our warehouse.
We may reserve these funds in your account before your order leaves the warehouse, however you won’t be charged twice.
If your order contains an item from one of our Disney Partners, you’ll be charged for this separately as it is coming from an external vendor and not our main warehouse.
Does your order contain any personalised items? Personalised charges are shown as a seperate charge to the rest of your order.
If your order is sent in separate parcels, you’ll only be charged for the items that have been dispatched, so your order may show as two separate charges.