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shopDisney

Can I order from shopDisney?

Yes, depending on your location. You may, however, be liable for customs and imports charges.

Please visit shopdisney.com for further details, or contact their Guest Services team.

If you have any questions about D23 products or membership, the shopDisney team will be best placed to help. We’re sorry, we can’t advise on products or purchases from shopdisney.com

Great news, we now offer a wide selection of Disney Parks product on our Online Store! If you can’t find what you’re looking for, please email the Disneyland Paris team at dlp.mail.order@disney.com for assistance. If you need to return a product from Disneyland Paris, please email dlp.sav@disney.com

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We are open for live support Monday - Friday from 8am to 7pm, Saturday from 10am to 2pm and Sunday from 11am to 3pm.

We retain all information linked to your contact in order to identify service improvements. This chat service is provided by Zendesk on behalf of The Walt Disney Company Limited, 3 Queen Caroline Street, London. For more information about how your information is used and kept secure, and your rights, please read Disney’s Privacy Policy or visit our Help Pages.

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