What's a pending payment, have you charged me twice?
We'll only take payment from you once all your items have left our warehouse and are on their way to you. The only exception to this is if your order was paid for by PayPal, and in this case you'll be charged at your point of order.
Your bank may allocate funds once you've placed your order, and it may show as a pending payment. Don't worry, this is normal! It just means they're waiting for us to take them, which will happen once your order has been dispatched.
If we don't complete your order, you won't be charged (unless you paid by PayPal). If this happens, the funds should show in your account within a few days. We'd advise to get in touch with your bank with any concerns.