Please wait until after your estimated delivery date has passed before getting in touch about your parcel, as our Guest Services team are unable to advise further on your order until this point.
Most areas in the UK are eligible for express delivery, but this service isn't available in certain postcodes. An express delivery option will only show at checkout if your postcode is eligible. We can’t provide a next day delivery service to more remote areas, Northern Ireland or city centres as delivery drivers might not be able to access this location easily due to factors such as traffic.
If you're ordering before 4pm on a working day (Monday - Friday), express deliveries will arrive with you on the next working day. Take a look at the table below for a guideline of when to expect your parcel if you order on express delivery:
*placed before 4pm
Orders containing Disney Partner products aren't eligible for express delivery. These items are shipped directly from our vendors instead of from our main warehouse and will arrive within 20 working days.
If your order includes personalised items, your order won't be eligible for express delivery.
Sorry, we can't apply express delivery to part of your order. Please note that express delivery will be charged at £5.95 regardless of the value of your order.
Express delivery is not eligible for click and collect.
Please check the table below for areas in the UK that can’t receive this service, and how many more working days these deliveries will take on top of our standard delivery service (5 working days). Sorry, express delivery isn't available outside of the UK, but you can take a look at our International Shipping guide here.