How much does delivery cost, and how long will it take?
|Delivery method||Cost||Delivery days|
|Standard delivery||£3.95||5 working days*|
|Click and collect||£3.95||5 working days*|
|Express delivery||£5.95||Next working day*|
|Deliver to Store||£0 (over £10 order value) or £2 (under £10 order value)||Up to 2 working days*|
|Disney Partner Products||£3.95||Up to 15 working days*|
|Get free delivery for orders totalling over £50 after other discounts have been applied||£0||
5 working days*
UK orders can be shipped via express (next working day, subject to location) or standard delivery.
These costs are for UK deliveries only, please check our International Shipping page for fees outside of the UK.
We can't deliver to PO Boxes or BFPO addresses unfortunately.
To learn more about allocated delivery times, please click here.
If you're purchasing a pin on release day, your postage costs will be halved. Please note, this only relates to the release day of the pin, and any deliveries after this point will be subject to the above charges.
Disney Partner Products can take up to 15 working days to arrive, and Disney Home Entertainment (DVD and Blu-ray discs) items should arrive within 5 working days. DVD and Blu Rays, and select other Disney Partner Products, are shipped by Royal Mail. Sorry, tracking isn't available for these items.
Most Disney Partner Products are shipped by Hermes. The tracking link included in your email may not work for these items, however you can track these items with your tracking number and postcode on the Hermes website .
Your order can arrive between 8:00am and 8:00pm, Monday to Friday. Depending on the individual driver in your area, your order may arrive on a Saturday but this isn’t guaranteed.
UK deliveries are made by Hermes, apart from DVDs and Blu Rays which are delivered by Royal Mail. Sorry, these can't be tracked. When the driver has your parcel, you'll be provided with a 2 hour ETA window.
Delivery dates can't be pre-selected, and are subject to the above timeframes.
Personalised items are delivered in up to 5 days, and aren't eligible for express delivery.
You can find more info on Click & Collect here.
If your order is valued at more than £100, a signature will be required.
To be eligible for Deliver to Store, your home postcode will need to be within 30km of the Store.
* Deliveries to select postcodes will take longer as detailed here. Working days are Monday to Friday excl Bank Holidays.
*** Express deliveries need to be placed before 4pm.