If you can't redeem your gift card code, here are a few things to double check:
- Make sure you’re entering the 11-digit code correctly, no spaces or hyphens. You can find the code on the back of the card, by gently scratching off the silver area.
- Check with the retailer if the card was activated at the till when you checked out.
Be sure to bring your proof of purchase.
- The steps to redeem the code will differ in case you're creating a new DisneyLife subscription or redeeming the code against an existing one. Please see How do I redeem my code? for more details.