For productions in London’s West End, tickets are dispatched via post to the UK only within 72 hours of booking.
For all other events they are usually dispatched 7 days prior to your visit.
Tickets may arrive up to 48 hours before your visit. If not, contact us and we'll be happy to help.
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We retain all information linked to your contact in order to identify service improvements. This chat service is provided by Zendesk on behalf of The Walt Disney Company Limited, 3 Queen Caroline Street, London. For more information about how your information is used and kept secure, and your rights, please read Disney’s Privacy Policy or visit our Help Pages.
We are open for live support 7 days a week from 9am to 7pm, and on Tuesdays from 8am - 7pm.
We retain all information linked to your contact in order to identify service improvements. This chat service is provided by Zendesk on behalf of The Walt Disney Company Limited, 3 Queen Caroline Street, London. For more information about how your information is used and kept secure, and your rights, please read Disney’s Privacy Policy or visit our Help Pages.
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