For productions in London’s West End, tickets are dispatched via post to the UK only within 72 hours of booking.
For all other events they are usually dispatched 7 days prior to your visit.
Tickets may arrive up to 48 hours before your visit. If not, contact us and we'll be happy to help.
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We are available for live support from 7 days a week
We retain all information linked to your contact in order to identify service improvements. This chat service is provided by Zendesk on behalf of The Walt Disney Company Limited, 3 Queen Caroline Street, London. For more information about how your information is used and kept secure, and your rights, please read Disney’s Privacy Policy or visit our Help Pages.
We are open for live support Monday - Friday from 8am to 7pm, Saturday from 10am to 2pm and Sunday from 11am to 3pm.
We retain all information linked to your contact in order to identify service improvements. This chat service is provided by Zendesk on behalf of The Walt Disney Company Limited, 3 Queen Caroline Street, London. For more information about how your information is used and kept secure, and your rights, please read Disney’s Privacy Policy or visit our Help Pages.
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